How we use personal data relating to clients, investors, business contacts and website users
| Document Title | Privacy Notice |
| Version | 4.0 |
| Approved By | Board |
| Last Reviewed | August 2026 |
| Next Review | Q3 2027 |
| Related Documents: | Candidate Privacy Notice; Employee Privacy Notice; Data Protection; Policy and Procedure; Data Retention Schedule |
This Privacy Notice applies to clients, investors, shareholders, beneficial owners, directors, officers and authorised representatives, service providers, consultants, business referrers, intermediaries and other contacts of Sevoria (whether current, prospective, declined, exited or former) and users of our website (“you” and “your” as the context permits).
If you are an employee, director or consultant of Sevoria, a separate Employee Privacy Notice applies to you in that capacity. If you are applying for a role with Sevoria, a separate Candidate Privacy Notice applies to you. Both notices are available on request from a Director or the Data Protection Representative.
Sevoria respects your privacy and is committed to protecting your personal data. This Privacy Notice sets out how we obtain and use personal data about you before and after your relationship with us, in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017 (“DP Law”) and, where relevant, the EU General Data Protection Regulation (2016/679) (“GDPR”). We may update this Privacy Notice from time to time and a copy of the current version is available on our website www.sevoria.group.
Sevoria is a “data controller”. This means that we are responsible for deciding how we hold and use your personal data. We are required under data protection legislation to notify you of the information contained in this Privacy Notice.
Any questions in relation to this Privacy Notice or requests in respect of personal data should be directed to dataprivacy@sevoria.group in the first instance.
Sevoria Limited is a corporate services provider and fund administrator regulated by the Guernsey Financial Services Commission. “Sevoria” and “we”/“us”/“our” for the purposes of this Privacy Notice includes Sevoria Limited and its subsidiary companies (as set out in the section below titled “Sevoria Entities”). Sevoria Limited is the primary data controller responsible for the personal data we collect and process in connection with the services we provide.
We use selected cloud-based and software-as-a-service (“SaaS”) systems operated by reputable third-party providers to manage and store personal data, which may be hosted and/or processed in Guernsey, the United Kingdom, the European Economic Area or in other jurisdictions recognised as providing an adequate level of protection. We ensure that appropriate data processing agreements or equivalent contractual protections are in place with all such providers.
It is important that the personal data we hold about you is accurate and up to date. Please let us know as soon as possible if any of your personal information changes (including your correspondence details). If you fail to provide certain personal information to us or fail to notify us when information provided has been updated, we may not be able to fulfil the contract we have entered into for you, or on your behalf, or to provide the services requested, or we may be prevented from complying with our legal obligations.
Personal data, or personal information, means any information about an individual from which the person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer various types of personal data about you, grouped together as follows:
This list is not exhaustive and we may collect personal data not detailed above.
We may also collect, store and use Special Category Data. Special Category Data requires a higher level of protection and will only be processed where we have received explicit consent or the processing is necessary for compliance with a legal obligation. We may collect:
We collect your personal information from the following sources:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
The table below sets out the ways we plan to use your personal data and the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data on more than one legal ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose / Activity | Type of Data | Lawful Basis |
|---|---|---|
| To register you as a new customer, or potential new customer, when you engage with us in respect of the provision of services. |
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| To onboard you as a customer and undertake compliance, customer due diligence and risk assessment checks such as identification and verification checks to enable us to comply with our anti-money laundering, counter terrorist financing and counter proliferation financing obligations and for the purposes of crime and fraud prevention. |
| Necessary to comply with a legal obligation. |
| To screen you, and where relevant your connected persons and associated entities, against sanctions lists, PEP databases, regulatory notices and adverse media sources for the purposes of financial crime prevention and to meet our regulatory fitness and propriety obligations. |
| Necessary to comply with a legal obligation. |
| To provide corporate management and administration services, and fund administration services, including company secretarial, governance, bookkeeping and accounting services |
| To perform a contract as a service provider. |
| To administer any contract we have entered into with you or where you are a party related to an entity for which we are contracted to provide services (including managing payments, fees and charges, collecting money owed to us and enforcing any rights under the contract). |
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| Making arrangements for the termination of our business relationship |
| To perform a contract (to conclude the contract and seek to ensure that business relationships are terminated efficiently and effectively). |
| Managing our client, intermediary and other business relationships |
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| To obtain legal and/or tax advice or representation |
| To perform a contract (to seek to ensure that our clients are able to engage relevant tax or legal advisers and/or representation). |
| To ensure the security of Sevoria systems and staff and to prevent fraud. |
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| To provide you with information, invite you to events and make suggestions and recommendations to you about services that may be of interest to you. |
| Necessary for our legitimate interests (to develop our products/services, enhance client, intermediary and other business relationships and grow our business). |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data in compliance with the above without your knowledge or consent where this is required or permitted by law.
We may share personal information with third parties, including third party service providers, where it is
The following are potential recipients of personal data (in each case including respective employees, directors and officers):
Sevoria Limited has two wholly owned subsidiary companies, SV Directors Limited and BH Nominees Limited, each operating under common management and control and subject to the same policies and security standards as Sevoria Limited. Where either subsidiary acts as corporate director or nominee shareholder of a client entity, it processes personal data relating to that entity in its own right as a data controller (or joint controller with Sevoria Limited, as appropriate). Personal data may be shared within the Sevoria group for internal administration, group reporting and the provision of services to clients.
When Sevoria engages a third party to process your personal data, we will require them to process it in accordance with our instructions and protect it against unauthorised or accidental use, access, disclosure, loss or destruction. We do not allow them to use your personal data for their own purposes. They will only be permitted to process your personal data for a specified purpose and in accordance with our instructions.
Where we transfer your personal information outside of Guernsey and the European Economic Area (the “EEA”), we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information. This can be done in several different ways, for instance:
In other circumstances, the law may permit us to transfer your personal information outside the EEA. In all cases, however, any transfer of your personal information will be compliant with applicable data protection law.
We have put in place appropriate security measures (including physical, electronic and procedural measures) to prevent your personal data from being accidentally lost, altered, disclosed, used or accessed without authorisation, as described in Sevoria’s information security policies and Information Security Management System (“ISMS”). In addition, we restrict access to your personal data to those employees, directors, consultants and third parties who have a business need to access the data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have in place procedures to deal with any suspected data security breach and will notify you and/or any applicable regulator of an actual or suspected breach where we are legally obliged to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Details of retention periods for different aspects of your personal data are set out in Sevoria’s Data Retention Schedule, which can be requested from the Data Protection Representative or your usual relationship contact. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential for harm from unauthorised use or disclosure of the data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Once our business relationship ends, we will retain and securely destroy your personal data in accordance with the Data Retention Schedule and applicable legislation and/or regulatory requirements.
In some circumstances you can ask us to delete your data: see Right to Erasure below for further information. When digital records are erased, an offline archive may continue to exist within our backup library. It is our policy not to restore any individual’s data for which the right to erasure has been exercised.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
As a data subject, you have certain rights in respect of your personal data, as follows:
If you wish to exercise any of the rights set out above, please contact us at dataprivacy@sevoria.group.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
You will not usually have to pay a fee to exercise your rights. However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive. Any such fee will be calculated by reference to the time reasonably spent by relevant staff in dealing with your request, charged at Sevoria’s standard administrative rate, plus any directly attributable disbursements. We may alternatively decline to comply with your request in these circumstances.
This Privacy Notice sets out our current policy as regards the maintenance and processing of personal data. It does not form, and should in no way be construed as, a contract and no contractual rights or causes of action shall arise in relation to or in consequence of the content of this Privacy Notice.
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We keep this Privacy Notice under review and any updates will appear on our website www.sevoria.group. This notice was last updated on 16 August 2026.
Sevoria has a Data Protection Representative and all enquiries in respect of this Privacy Notice, any complaints about the way in which your personal data is being processed, or any request to exercise any of the rights set out above should be directed to the Data Protection Representative via email at dataprivacy@sevoria.group or by post to Mill Place, Rue du Pre, St Peter Port, Guernsey GY1 1LT.
If you wish to make a complaint about how your personal data is being processed or how your complaint has been handled, you have the right to lodge a complaint directly with the Office of the Data Protection Authority via the website www.odpa.gg, via email at info@odpa.gg, or by post to The Office of the Data Protection Authority, Block A, Lefebvre Court, Lefebvre Street, St Peter Port GY1 2JP.
Sevoria Limited is a non-cellular company limited by shares, registered in Guernsey with registration number CMP74747 and registered office situated at Mill Place, Rue du Pre, St Peter Port, Guernsey GY1 1LT. Sevoria is registered under the Data Protection (Bailiwick of Guernsey) Law, 2017 with registration number DPA11470.
Sevoria Limited has two wholly owned subsidiaries, SV Directors Limited and BH Nominees Limited, which are each a non-cellular company limited by shares, registered in Guernsey with registration number CMP77145 and CMP77146 respectively. The registered office address of both companies is the same as Sevoria Limited.
Sevoria Limited is licensed and regulated by the Guernsey Financial Services Commission (GFSC Reference 3084435) under the Regulation of Fiduciaries, Administration Businesses and Company Directors, etc. (Bailiwick of Guernsey) Law, 2020 (“Fiduciary Law”) and the Protection of Investors (Bailiwick of Guernsey) Law, 2020. SV Directors Limited (GFSC Reference 3084437) and BH Nominees Limited (GFSC Reference 3084438) are secondary licensees under the Fiduciary Law.